I was standing in line at the store with my three items when I was approached by an employee wearing the store uniform. I assumed she was a floor manger. She told me that the self check out lanes were open and tried to direct me there. I told her "No, thanks"
She tried to tell me that was it really simple to use and I could be out of the store quicker. So, I told her, "Not interested. I'd rather wait in line."
She gave me this confused look, but I stood my ground. Really, is it so hard to believe that I'd rather wait for a live cashier? Eventually, she moved on, looking for some other sucker to prey upon.
I'm not a big fan of the self checkout. I hate that annoying female automaton voice telling me to "Scan Item," or "Place the item in the bag", and so forth. It sounds so smug telling me what to do, and keeps repeating itself as if trying to tell me to hurry up! And then there's the dreaded "Unable to Scan Item. Please try again," only to have it repeat it over and over, holding up the line, and eventually requiring an employee to intervene. The worst has to be the accusatory "Unscanned item in bag!", alerting everyone in the store that the machine is accusing you of theft!
Give me a real cashier. I'd rather wait in line; those cashiers need their jobs! I'm doing my part to make sure they earn their minimum wage. And that damn floor manager better be glad for customers like me who prefer living, breathing cashiers. Otherwise, she'd have no one to supervise and be out of a job while the machines take over; and a teenager getting minimum wage would be in charge of all the machines that scream, "Unscanned item in bag!"